How to perform a backup
- Click Service > Back Up Service Database > Enter the admin account password and click OK.
- Give it a file name (Example: ISS_5.1.0) and click Save. Do not use special characters or spaces.
- Enter the password again and click OK. The backup will take a few minutes to complete. Click OK when prompted. There will be a file ending in *.iexp on the desktop.
- Copy this file to a flash drive.
How to perform a restore
- Click Service > Restore Service Database > Enter the admin account password and click OK.
- Point the the backup you have, enter the password, then click OK.
- Click Restore. If the services from the backup do not match what is currently installed on the system, this will fail. Contact technical support.
- Wait a few minutes for the restore to finish and services to restart, then log in with the admin account.
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