IDIS Center | "Reconnection is not allowed, Please try again after xx minutes xx seconds."

Enviorment:

• IDIS Center 
• DR-Series 
• User Group

Issue: The Message is displayed on the screen:

Solution:

1. Log on to the system with admin rights
2. Click on SYSTEM>User
   
3. Select the "Group" the user is under.
   

4. Disable by removing the Check Mark in the "Use" box, or adjust your minutes to "Auto Expiration" and "Waiting Period," then click "OK" and "Apply" changes.