Environment:
- 8800HD (Helios)
- HD84-xxxx
Procedure:
- Download the desired software update for the firmware and Web interface to your computer.
- Type the Ip address of the camera into a webpage (IE/Edge)
- The user must be logged in as Admin to upgrade firmware.
- Click the camera "Setup" button from the camera configuration/control menu.
- Click the "Upgrade" button.
- Clicking the Upgrade button will open the camera Information & Upgrade page. The page provides information about the camera, current software version, and component versions. Follow the instructions on the page to upgrade your firmware and web interface versions.
- Firmware upgrade: Click the browser button in the camera firmware section and find the previously saved new firmware upgrade file.
- Click the start upgrade button. Caution: Make sure to install the correct file of the firmware during the upgrade process.
- CAUTION: The upgrade process takes approximately 12 minutes. Do not interrupt it.
- A series of screens will be displayed:
- The third screen will tell you that the firmware upgrade process is completed. If you have any questions, contact the Technical support group.
- Web interface upgrades: Click the browse button in the web interface section and find the previously saved new web interface upgrade file.
- Click the Start Web Update button. CAUTION: Make sure to install the correct file of the Web Interface during the upgrade process.
- CAUTION: The upgrade process takes approximately 2 minutes. Do not interrupt it. A series of screens will be displayed.
- The third screen will tell you that the Web Interface upgrade process is completed. If you have any
questions, contact the Technical Support group
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