FAQ: Recorder Not Booting Up Stopping at Checking Storages.

Issue:

The recorder is getting stopping at Checking Storages upon boot up.  The recorder will boot again and then it will stop again on Checking Storages.  The recorder is in a boot loop. 

Requirements:

Phillips Screw Driver

Resolution:

The recorder is telling you that there is an issue with a Hard Drive.  You will need to find the bad drive. 

1. Power down the recorder
2. If installed in a server rack, please remove it from the rack.
3. Take the lid off of the recorder.  If you have a Warranty sticker on the unit.  Please check the Manufacture date.  If the unit is a DVR and the date is greater than 3 years, the unit is out of warranty.  If the unit is an NVR and the date is greater than 2 years, the unit is out of warranty.  If the unit is in warranty please call support before taking the lid off.
4. After the lid has been removed you will need to make a note of where the SATA cables are plugged into and unplug all the SATA cables going into the motherboard of the recorder.
5. After all the SATA cables have been removed, power up the recorder.  
6. Wait and see if the recorder fully boots.  If it does then power the recorder down. If it does not power on and fully boot, please call support. 
7. If the recorder passed step 6, plugin SATA 1 Drive then power the recorder on. 
8. If the recorder powers on and fully boots.  Power down and plug in the next drive.  If the recorder does not fully boot.  Power down and unplug SATA 1 and plug in the next drive. 
9. Repeat steps 4-8 until all drives have been tested. 

Please make note of the drive that caused the recorder not to boot.  That would be the drive that needs to be replaced.