Issue: What are DUMP files? Dump files are the system logs of the recorder that occasionally we have to send to the Engineers to interpret what may have happened to a recorder at a certain time or an issue it is having.
Resolution: We obtain the dump files from the recorders different models in different ways. There are different procedures for certain recorders. These procedures will be outlined in other articles below.
Retrieve DUMP files from Costar X, XP, SP and E series DVR's
Retrieve DUMP files from Costar Hybrid DVR XDH series
How to get the dump file from a 20 or 25 series XDI remotely using Starnet software
How to obtain a Troubleshooting Report from a TR Recorder.
How to obtain a dump file (troubleshooting report) from a DR series recorder.
How to obtain a dump file from a camera.
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