Juan Ramirez

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  • IDIS Center | How to reboot DirectIP IDIS devices

    Environment:IDIS Center (Remote setup/ DirectNDC)DR-Series (Mouse and keyboard connected)IDIS Direct IP protocol IP camerasSteps:Right-click the device and select Remote Setup or DirectNDC.Click on...

  • ConteraIP | How to upload snapshot to FTP

    Environment:AV0xCLD-xxxAV0xCID-xxxProcedure:Log in to your camera WEBUIClick on the "Event" menu.Enable Motion and confirm the green blocks are triggered when motion is detected.In the Event select...

  • Release Notes | IDIS Center 7.0.0

    ImprovementsFisheye Dewarping EnhancementsImproved overall fisheye dewarping performance and stability.Updated default configuration values to improve fisheye dewarping performance:Preference → Act...

  • Check FEN error status

    Environment: DR-Series XDI Series FEN services Procedure:Click on Setup>Network>FEN menuClick the "Check" button to view the FEN registration and connection status under the 'FEN status' section.No...

  • DR-Series | How to trigger camera alarm out

    Envoirment:DR-Series v9.x.xDC-D4000/D6000 Series (DirectIP protocol)DC-T4000/T6000 Series (DirectIP protocol)Diagram:Procedure:Log in to the NVR using an admin account.Click Setup > DEVICE > Setup ...

  • DR-Series | How to upgrade the firmware

    Environment:DR-1000 Series DR-2000 SeriesDR-6000 SeriesDR-8000 Series Procedure: Plug in your USB Drive in the front or in the back of the recorder.Note: For USB flash memory devices, the NVR suppo...

  • DC-I6212WRX | Alarm outputs

    Environment:DC-I6212WRX3rd-party deviceTechnical Considerations:The IDIS intercom provides two separate outputs with very different power capacities:The Relay (COM / NO/NC): This handles high power...

  • TC-D55xx | How to change output resolution

    Environment:TC-D5523 SeriesProcedure:Connect the camera to an analog monitor.Press down into the button to access the on-screen display "MENU" from the camera.Press downward on the button to naviga...

  • IDIS Center | How to change the live image aspect ratio

    Environment:IDIS Center Issue: The live image is not filling the viewing panel.Procedure: Option 1Left-click on System>IDIS Center Setup>Video Enhancement.Click the Aspect Ratio drop-down menu and ...

  • IDIS Center | How to export video

    Environment:IDIS Center clientProcedure: Click the "Play 1" tab. Left-click and drag the cameras into the window panel from the Site device list. Left-click and drag the RED timeline bar to you...