Juan Ramirez
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Articles
Recent activity by Juan Ramirez-
IDIS Center | "Reconnection is not allowed, Please try again after xx minutes xx seconds."
Enviorment:IDIS Center DR-Series User GroupIssue: The Message is displayed on the screen:Solution:Log on to the system with admin rightsClick on SYSTEM>UserSelect the "Group" the user is under.Disa...
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IDIS Devices Network Error Codes
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DC-T18A4WR | How to discovery and change ip address
Envoirment:DC-T18A4WR Procedure:Click on the IP tool scan app.Click the search icon if you don't see your camera.Double-click the camera once it appears.Enter user and password. Note: 1st time logi...
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Release notes | IDIS DR-65/8500 Series 9.2
Release Overview:DirectIP NVR Firmware v9.2.0 is designed to integrate with A-Cut in ISS and a new VA throughput structure to support Edge AI Plus cameras. This release delivers improvements to the...
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Release notes | IDIS Solution Suite 5.1.2
ImprovementsVA Neural Network Update to enable Fisheye Add-on for both PITM tracking and PITM Event-Driven Tracking.•Here, PI stands for Panoramic Intelligence and PI™ Tracking is activated when a ...
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Release Notes | IDIS Center 7.0.2
Release Overview:IDIS Center FW v7.0.2 delivers major enhancements in fisheye camera usability, playback performance, video export efficiency, and system reliability. This release is designed to im...
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CCI2W37HS | How to factory default
Environment:CCI2W37HSHeight Strip Solution:Remove the top screw on the height strip.Note: Secure the screw in a safe location. These screw are not avialible for purchase.Slide the cover until the r...
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IDIS Cener | DC-I612WRX displays "Intercom Audio-in device is disabled"
Environment:IDIS Center DR-SeriesDC-I6212WRX Solution:1) Upgrade the Intercom firmwarePlease upgrade the DC-I6212WRX Intercom unit to v1.2.2 or higher.2) Check Windows Microphone Privacy SettingsAl...
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DC-D1414WEG | How to configure multi-level Intelligence Motion w/ audio and lights.
Environment:DC-D1414WEG (v5.0.1.1701.1006.75.0.2.3.4 or higher)DC-T1435WG (v5.0.1.1701.1006.75.0.2.3.4 or higher)DC-T18A4WR Procedure: If you want to play H.265-encoded video, you should download t...
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IDIS Center | How to update firmware on DR-Series
Environment:IDIS Center DR-Series Devices (Direct IP protocol)Procedure:Click on "System>IDIS Center Setup> Device" or (Ctrl+Shift+D)Right-click on the Devices that will be updated Select "Firmware...