OMNI | Black/purple image is displayed in the webpage

Environment

• Omni Gen 1
• Omni Gen 2 
• AVxxxxx-NL (No Lens)

Symptom: Black image is seen on the camera webpage.

AV12176DN-NL

Issue: No lens has been attached:                                                         

Lens attached:

AV12276-NL 

No lens attached (Orange cap)

No lens

Lens attached

Solution: A lens will have to be attached. Please visit our website for recommended lenses.

https://sales.arecontvision.com/products/Lenses