Juan Ramirez
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Recent activity by Juan Ramirez-
Rise | Log files Information
Environment:Rise Series VMS (Recording devices requesting streams) Information requested:Provide Rise camera information.Log in to the camera web UIClick on System> Information> Log file when the i...
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FAN Replacement | XDI/DR-Series
Environment:ET20XDI25XDIDR-6500DR-8500SYS FAN Part#: FAN_121528CPU Fan Part#:FAN_8532Confirm which fan is having the issue:ET / 20XDI Series Setup > System>Self-Diagnosis > Run the Self-Diagnosis R...
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IDIS Center | Add devices
Environment:IDIS CenterDR-SeriesTR-Series20XDI25XDI 25ETProcedure: Click on the IDIS Center shortcut on your desktop.Log in if prompted (this password was set up when installing software on this pc...
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IDIS Player | How do I playback a cbf or ccf file.
Envoriment IDIS Player (IDIS clipplayer) Click Here to download Procedure: Click on the IDISplayer.exe Note: The IDIS Player can be exported for the front panel console. "Open Clip-Copy File" windo...
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DC-Sxxxx PTZ Series | How to change the preset Home position
Environment DC-S3000 SeriesDC-S4000 SeriesDC-S6000 Series Procedure:Log in to the IDIS Recorder.Note: These steps can be done for the front panel console and from IDIS Center (Remote setup/DirectND...
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DC-T4516WRX | How to factory default
Environment:DC-T4516WRXPOE injector Issue:No email was set to reset the password.The password is unknown.No reset button next to the SD cardProcedure:Note: Before proceeding with the process, confi...
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How to reboot the DR-Series/XDI Series from IDIS Center client
Environment:DR-Series CRxx2XDI Series IDIS Center Client Procedure: Click on System>IDIS Center Setup>Device or Ctrl+Shift+D.Right-click on the Device and Select "Soft Reset"Press "Ok" to confirm.C...
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IDIS Licensing Ordering Information
Scroll down below to save the PDF Note: Check our IDIS Americas website for any updated information. Click hereIDIS Americas Licensing Quick Guide ISS Licensing IDIS VAI Licensing
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DR-Series | FEN Error " Device Name check failed!
Environment:FEN setupProcedure:Getting a " Device Name check failed!" When checking the name.Go to Network>WAN and enter a valid "DNS" address.Click on the "Test" to confirm the DNS address is vali...
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DC-T18A4WR | How to factory default
Environment:DC-T18A4WRTool (IP scan) linked belowProcedure:Remove the cover to expose the Reset switch.With power on Hold for 5 seconds, then let go.Allow the camera to reboot, then run the IP scan...