Juan Ramirez

Environment:DC-S68xx SeriesDC-S66xx Series DC-S64xx SeriesDC-S62xx SeriesProcedure:Note: Only use the factory reset button to restore the camera to its factory default settings.           A factory...

Environment:DC-S68xx SeriesDC-S66xx Series DC-S64xx SeriesDC-S62xx SeriesProcedure:Note: Only use the factory reset button to restore the camera to its factory default settings.           A factory...

Environment:DR-1000DR-2000DR-6500DR-8500Purpose:When there is a problem with the NVR system, generate reports for troubleshooting.ProceduceGo to the "Setup" icon on the front panel console.Click "S...

1. AI / Analytics• Enabled AI Search with ISS recording services.2. Streaming / Protocols• Supported RTSPS protocol on RTP service• Fixed heap memory increase in Streaming & Monitoring service to p...

AI / Functional Enhancements1.1. Improved AI Search HandlingResolved intermittent long delays when stopping AI Search during execution, allowing smoother and more responsive cancellation within AI ...

Environment:IDIS Center softwareNOTE: Your device list will be exported as a Device Information File with the format (*.dat).Procedure:Click on System>IDIS Center Setup>Export>Device Information>Al...

Environment:IDIS CameraCVS cameraIDIS Discovery softwareIssue:When a new out-of-the-box camera is accessed through "Remote setup", it prompts to enter a username and a password. If no password was ...

 1. User Interface & Experience• Enhanced clarity in AI Search by ensuring the tab name and on-page title match after a tab name change.                                                          • A...

Environment:IDIS Center clientNOTE: The Device Information File will be in the format (*.dat).Purpose:To restore only devices on a new IDIS Center install.To add additional devices to the existing ...

Environment: IDIS-compatible device connected to the network Smart Phone If trying to connect to the recorder remotely, ports are forwarded in the router. Steps to add a recorder: On the smartphone...