Juan Ramirez

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  • IDIS Center | How to enable sound for Intercom Popup

    Environment:DC-I6212WRX IDIS Center clientProcedure:On IDIS Center, click on System>IDIS Center Setup>Instant EventIn the Event Sound list, enable "Intercom Call Requested" then "Apply"Note: Click ...

  • DR-Series | DC-I6212WRX trigger devices

    Environment:DR-SeriesDR-I6212WRX Procedure:Diagram setup:Note: External devices require their own power sourceGo to the "Setup" icon on the front panel console.Click on DEVICE>Setup>Source and sele...

  • DR-Series | DC-I6212WRX trigger devices

    Environment:DR-SeriesDR-I6212WRX Procedure:Diagram setup:Note: External devices require their own power sourceGo to the "Setup" icon on the front panel console.Click on DEVICE>Setup>Source and sele...

  • CBT2S12IFW | Internal menu option

    Environment:Analog cameras (with a Joystick).Procedure:Function keys Up Down Left Right SET DN UP Operation description SET key: It is used to enter OSD menus or select menu items when you press th...

  • DC-T18A4WR | How to Playback and Export video

    Environment:DC-T18A4WRSD card (required for playback from camera)Procedure:Log in to the camera  webpageNote: The default name and password are both adminClick on the "Playback" TabSelect the "Even...

  • IDIS DC-Series | IR reflection glare

    Environment:DC-Dxxxx Series DC-Txxxx Series DC-Sxxxx Series DC-Yxxxx Series Image of issue:Procedure:Log onto the DR Series front panel console or the remote to it from IDIS Center.Click on the "se...

  • Rise | Log files Information

    Environment:Rise Series VMS (Recording devices requesting streams) Information requested:Provide Rise camera information.Log in to the camera web UIClick on System> Information> Log file when the i...

  • FAN Replacement | XDI/DR-Series

    Environment:ET20XDI25XDIDR-6500DR-8500SYS FAN Part#: FAN_121528CPU Fan Part#:FAN_8532Confirm which fan is having the issue:ET / 20XDI Series Setup > System>Self-Diagnosis > Run the Self-Diagnosis R...

  • IDIS Center | Add devices

    Environment:IDIS CenterDR-SeriesTR-Series20XDI25XDI 25ETProcedure: Click on the IDIS Center shortcut on your desktop.Log in if prompted (this password was set up when installing software on this pc...

  • IDIS Player | How do I playback a cbf or ccf file.

    Envoriment IDIS Player (IDIS clipplayer) Click Here to download Procedure: Click on the IDISplayer.exe Note: The IDIS Player can be exported for the front panel console. "Open Clip-Copy File" windo...