Juan Ramirez

Environment DC-S3000 SeriesDC-S4000 SeriesDC-S6000 Series Procedure:Log in to the IDIS Recorder.Note: These steps can be done for the front panel console and from IDIS Center (Remote setup/DirectND...

Environment:DC-T4516WRXPOE injector Issue:No email was set to reset the password.The password is unknown.No reset button next to the SD cardProcedure:Note: Before proceeding with the process, confi...

Environment:DR-Series CRxx2XDI Series IDIS Center Client Procedure: Click on System>IDIS Center Setup>Device or Ctrl+Shift+D.Right-click on the Device and Select "Soft Reset"Press "Ok" to confirm.C...

Scroll down below to save the PDF Note: Check our IDIS Americas website for any updated information. Click hereIDIS Americas Licensing Quick Guide ISS Licensing IDIS VAI Licensing 

Environment:FEN setupProcedure:Getting a " Device Name check failed!" When checking the name.Go to Network>WAN and enter a valid "DNS" address.Click on the "Test" to confirm the DNS address is vali...

Environment:DC-T18A4WRTool (IP scan) linked belowProcedure:Remove the cover to expose the Reset switch.With power on Hold for 5 seconds, then let go.Allow the camera to reboot, then run the IP scan...

Environment:  DC-D4538RA Built-in audio Added audio accessory IDIS Discovery software Procedure: Log in to the camera using the IDIS Discovery.Note: 1st time setup will prompt to create a password....

Environment:DC-D4218WRAAOP-SP-CF/AOP-SP-CS (speakerphone) 3rd partyAudio Alarm setupProcedure:Make all connections to the camera. (Mic/Speaker)Note: Refer to the AOP-SP-Cx manufacturer's manual for...

Environment: DR-Series  Purpose: To specify cameras that only need to be displayed or viewed. Procedure: Select the Layout icon located on the upper part of the screen. Select the screen that ...

Environment: DR-1000 Series DR-2000 Series DR-3000 Series DR-6000 Series DR-8000 Series Located at the recorder.  Purpose: Cameras were added to the recorder in the wrong order.  Want the camera...