Dara Kim

Live videos of registered sites can be monitored using IDIS Center. IDIS Center receives videos according to the device's settings and displays live videos. Up to 4 Live panels are supported for mo...

Verify the recorder is added to the Site panel. Click on the Play tab. If it was closed, click System > New Tab > Play. Click and drag the recorder or specific camera(s) into the Play tab. A timel...

Will the redundancy server automatically detect this as well and start recording from the failover server? The Redundancy server would not be affected by the main ISS server crashing, as that is a...

While larger hard drives may function correctly in your system, they are not officially supported unless they are on our approved hard drive list. The list is subject to change based on ongoing com...

Download the file attached at the end of this article. Unzip it then run the program and click Lookup. Highlight the camera then click Management > System Log. Click Find then Save. When the Save ...

From the physical recorder:Insert a USB formatted with FAT32 into the recorder.Log in with an admin account.Click System > General > Troubleshooting Reporting.Click the + icon, then click Yes.Wait ...

EnvironmentIDIS 360 fisheyeCVS 360 fisheyeDR-2xxx seriesIssue: When View mode is set to "Original", there will be no option to Dewarp on an IDIS/CVS fisheye from a DR-2xxx series NVR.Confirm settin...

Download and install the IPSearch software attached at the end of this article.The PVM may have a default IP address of 192.168.0.129. Put your PC IP address to 192.168.0.100 temporarily and launch...

Issue: Users cannot save the primary or secondary NTP server fields.   Resolution: There was a change made between RISE 3 and RISE 4. In order to save the primary and secondary NTP fields in RISE ...

Environment DR-Series DC-D4xxx Series (Motorized Vari-focal lens)Procedure:Log in to the recorder with the admin account or an account with PTZ permissions.From the Live screen, right-click on DC-D...