Dara Kim
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Articles
Recent activity by Dara Kim-
AV Firmware Updates
Instructions: Click the link next to the camera. Click the specific file you need then click Download, or click Download Folder to download everything. Use the appropriate tool (Firmware Loader or ...
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DC-I6212WRX | How to get intercom calls on IDIS Mobile Plus with push notifications
Environment:IDIS Mobile Plus v1.7.0DC-I6212WRX v1.2.0NVR models: 2500, 3500, 6500, 8500 (with v8.8.1 or later)The intercom must be registered to the NVR.You must configure remote access to the NVR....
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DC-I6212WRX | How to get intercom calls on IDIS Mobile Plus with push notifications
Environment:IDIS Mobile Plus v1.7.0DC-I6212WRX v1.2.0NVR models: 2500, 3500, 6500, 8500 (with v8.8.1 or later)The intercom must be registered to the NVR.You must configure remote access to the NVR....
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IDIS Discovery: Applying the same password to multiple cameras (initial setup)
Download IDIS Discovery from here: https://idisamericas.com/en/product/3055 Unzip and run the program. Click Lookup > Look Up Devices (LAN). By default, when you right click a camera and select R...
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DC-S6xxxxx | Factory reset button location
The factory reset button is located under the black cover. Shut off the power supply, separate the dome cover. Insert a straight pin into the switch hole, and press down on the reset switch.Hold th...
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DC-S6xxxxx | Factory reset button location
The factory reset button is located under the black cover. Shut off the power supply, separate the dome cover. Insert a straight pin into the switch hole, and press down on the reset switch.Hold th...
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DR Series | DNS server is not working
Issue:The client can ping the DNS server but the error "DNS server is not working!" appears when they click Test. Resolution:Verify the firewall is off on the NVR.Setup > Network > Firewall.Use an ...
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DR series: Adding cameras over a public WAN
Resolution: At the remote site: From each camera webpage, go to Network > Port/QOS and change the remote port to unique numbers. The default port is 8016. In the above diagram, the ports used are 8...
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DP-DE2108 | OSD and Self Diagnosis show recording fail
Environment:CR3210XDI-3TB v3.8.2DP-DE2108Image seen:Resolution: DP-DE2108 is not compatible with the 10XDI series.
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DP-DD1316 or CMIPVM25 | All server channels being used
Environment:DD-DD1316CMIPVM25XDI v8.8.1Cameras added to the decoder will need to have a password set on them before it can be added.From the NVR > Setup > Camera > General > Click the password dots...