ConteraCMR: How to setup port forwarding (remote access)

Issue:

The user's subscription to ConteraWS has expired and they need to view / access the ConteraCMR remotely.

Resolution:

1. Obtain the internal IP address of the ConteraCMR.
   • At the local NVR right click the Start menu and select Run.
     
     
     
     
   • Type cmd then click OK.
     
     
     
     
   • Type ipconfig then click Enter. Scroll down to the Ethernet adapter and locate the IPv4 address.  In our example it is 192.168.5.10.
     
     
2. Obtain the public IP address of the site.
   • Go to https://www.whatismyip.com
   • Note the public IPv4 address. In our example it is 69.18.253.218
     
     
     
     
3. Setup port forwarding on port 80 and 443.
   • Go to https://portforward.com/ for specific instructions for your router OR have your local IT set it up.
   • Go to https://portchecker.co/ and verify the ports are open if you are having trouble connecting via ConteraWS or the mobile app.
4. To connect to the ConteraVMS from an offsite location with a web browser.
   • Launch Google Chrome.
   • Type in http://69.18.253.218 and click Enter.
   • You should see the web page of the ConteraVMS.